If your product is handmade to order, please allow a turnaround time of 5 to 7 working days. We process and make all orders as quickly as possible, so we will try to deliver your order sooner if we can. We will notify you by e-mail once your order is ready and has been dispatched.
We deliver worldwide. If you wish to have a tracked shipping please contact us, otherwise it won't be tracked.
We ship by PostNL and the time can vary depending on the country. You can find more details in the link below (second column is for Standard Shipping and third column for Tracked Shipping). Please understand that delays can occur, especially when products have to go through customs.
We will not consider an order lost until 6 weeks.
It is the responsibility of the customer to pay any import customs and duty charges if incurred.